Privacy Policy

Introduction

Noverhead Software, LLC ("we," "us," or "our") operates Trusted Arena℠("Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

Please read this Privacy Policy carefully. By using the Platform, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using the Platform, including:

• Account Information: Email address, password, display name, and optional profile details (first name, last name)
• Profile Information: Biography and other information you add to your profile. We do not capture, store, or utilize any photographs, images, or likenesses of any individual. While candidates are associated with a race jurisdiction, no stored personal location information is presented publicly for any candidate in the system
• User Content: Comments, ratings, reviews, and other content you post on the Platform
• Communications: Messages you send to us or other users through the Platform

1.2 Automatically Collected Information

When you access the Platform, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Usage Data: Features used, actions taken, and interaction patterns
• Cookies and Similar Technologies: See our Cookie Policy section below

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide, maintain, and improve the Platform
• To personalize your experience and deliver relevant content
• To process your requests and respond to inquiries
• To send administrative information (updates, security alerts)
• To send promotional communications (with your consent)
• To detect, prevent, and address fraud or abuse
• To comply with legal obligations
• To enforce our Terms of Service

3. How We Share Your Information

We may share your information in the following circumstances:

• Public Content: Information you post publicly (comments, ratings) is visible to other users
• Service Providers: Third-party vendors who help us operate the Platform (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure password hashing (bcrypt)
• Regular security assessments
• Access controls and authentication
• Security monitoring and logging

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Because the personal information we collect is so limited, the only two rights impacted are as follows:

• Correction: Corrections to your personal information can be made directly from the fields on your user dashboard via account login
• Deletion: All users have the right to request deletion of their account and associated personal data. This right is supported under applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and similar state privacy statutes

If you have any concerns outside of these stated rights, please reach out using the Contact Us link in the footer of our site. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Platform:

• Essential Cookies: Required for basic Platform functionality (authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Platform

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

8. Children's Privacy

The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please reach out using the Contact Us link in the footer of our site.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy. Other than to facilitate communications and platform processing, no marketing-related international transfer of personal data is occurring.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information. To exercise your CCPA rights, please reach out using the Contact Us link in the footer of our site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after any modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out using the Contact Us link in the footer of our site, or by mail at:

Trusted Arena, P.O. Box 116, Loveland, OH 45140 USA